Support is as close as a phone call and is available 24 hours a day, seven days a week. With the Internet ,we are never more than a click away from your system. We are here to help you maintain your software and hardware systems. This can be done remotely or on site depending on your situation. Soft coding allows the customer to operate their system without continually relying on a programmer every time something changes. Our hardware and software systems are so easily maintained that the need for physical interaction is not necessary. If a problem does arise, we are more than willing to solve it. We offer in-depth training for new users of our system. We will personally come out to your site before and after installation to help plan and settle into your new working environment. By spending time with you we ensure that converting to TGIF’s TransFormation will greatly enhance productivity and reduce any unnecessary time consuming tasks. TGIF also provides on-line programming support via the internet allowing us direct access into a customers computer system as needed. Support is offered on a contract basis and is optional for all customers.