About This SoftwareWe were founded in Germany in 1989 by IT specialists who had the vision of creating and delivering high quality IT solutions to the shipping industry. Their aim was to use technology to introduce efficiencies and to streamline many of the processes inherent within liner shipping. Success extended our reach and soon our software applications were installed in shipping companies in Hamburg, Bremen, Rotterdam, Antwerp, Le Havre and London. To help us capitalise on a growing presence in Asia, Softship Data Processing Pte Ltd was established in Singapore in 1996. This office soon grew into a combined sales, service, development and production hub employing more than 25 people.
Our software solutions are designed to make your business more efficient. Using our in-depth knowledge of liner shipping gained through more than 30 years experience and over 200 successful software installations, our business solutions facilitate the seamless flow of data and information across your organisation giving you greater transparency and control. Duplication is eliminated, administration is reduced and costs are contained. Our solutions are available as comprehensive software suites designed to provide optimum, company-wide support. For added flexibility, software modules are also available as stand-alone applications to manage specific activities. Our software is user-friendly and intuitive and can easily be tailored to suit the specific requirements of your business. Our Softship LIMA suite and associated applications have been created specifically to meet the needs of carriers. In addition, with Softship.SAPAS we created a cloud-based, pay-as-you-go solution for port agents, developed according to the latest technological standards.
Service & Support
Customer care is our primary concern which is why we dedicate at least a third of our team to this vital activity. Our team of professionals are experts in our own software applications as well as IT systems architecture and programming. In addition, we pride ourselves on our in-depth shipping knowledge meaning we fully understand your business and speak the “language of shipping”. Our professional consultants are the key to delivering effective and successful solutions. Their specialist industry knowledge – often gain through first-hand experience of working with shipping lines and agencies – allow them to quickly understand your specific requirements and to tailor our software to meet your exact specifications. All our team speak English and we also offer Spanish, Mandarin, German and Dutch. Key project management staff are ITIL and Prince2 certified. Our team also offers more general business consulting to assist you to streamline your core business processes as well as support for your related IT systems and database solutions. In addition, we offer our software as a fully hosted and supported solution which provides a cost-effective and flexible option for smaller or fast-growing companies.