Albacore Customer Portal (ACP) was developed internally by Albacore and was launched in 2017. It is available at no cost to Albacore support customers.
ACP provides read only visibility of the ASM Sequoia inventory screen behind a password protected and SSL secured webpage. It works on any PC, tablet or mobile device.
This simple concept is a key example of Albacore’s commitment to our client base of freight industry customers, and how we empower our customers to evolve their working practices and improve the visibility of their shipments.
ACP includes powerful free text search and filter capabilities to help users locate the consignment they are looking for quickly.
ACP works by communicating with the ASM Sequoia database that runs on a customer system. This system can be at customer premises or on Albacore’s hosted platform. The ACP query manager polls the Sequoia database periodically or at the request of an ACP user. The results of the query are passed securely to the ACP web app server that runs on Albacore’s managed and resilient private cloud platform and delivered to the user.
The simple and functional design of ACP means it is usable right across your business. It is used by drivers and warehouse personnel, entry clerks, or any authorised user that requires a high level read-only view of inventory status. As a web application, it can be used on demand and from any Internet enabled device. Before ACP, any user requiring access to ASM Sequoia screens outside the office would need a remote working capability and to have their remote working device to hand. ACP frees users of these ties at a stroke.
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